For legal help with a consumer advice problem you can contact

Kingston Trading Standards Department,
Guildhall,
Kingston upon Thames,
KT1 1EU.

You can drop in to the Guildhall, Kingston between 8.45am and 12.30pm then 1.30pm to 5.00pm Monday to Friday or you can telephone them from 8am to 8pm Monday to Friday and from 9am to 4pm Saturday on 020 8547 4654.